Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini

Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini Recently I bought a new Dell Inspiron 6400 laptop with a Broadcom 44/10x100 integrated controllers and Dell 1390 WLAN mini-card installed in it. Have no issue with this laptop at all until now but I guess there is some incompatibility with this wireless mini card that is installed in it. I am completely unable to get the laptop function with my wireless internet. Is there anyone who can let me know what exactly could have gone wrong, this complete brand new laptop I bought last week. Reply With Quote #2 Unread 29-03-2012 Roxanne's Roxanne's is offline Member Join Date: Jul 2011 Posts: 257 Re: Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini Did you install the card by yourself or you got it already installed in the machine from where you bought it. Why don’t you try out connecting your laptop to the internet using different wireless network. if possible just try it out and let me know what exactly happens. Also if possible make sure that you are running the latest version of the firmware in your router; please mention the brand and model of the router you are running at your place. Reply With Quote #3 Unread 29-03-2012 Wild Kat Wild Kat is offline Member Join Date: Dec 2011 Posts: 94 Re: Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini Thanks for your precious suggestion; I did try a different network as per your suggestion. It worked very well at the library but I actually felt that the network was not quite secure. After that when I turned off WPA-PSK, the wireless worked fine and continued for half an hour which was the longer ever this machine stayed with a network connection. But I truly don’t want to run the network without WPA, so therefore please try to suggest me something else. Reply With Quote #4 Unread 29-03-2012 Zaedgy Zaedgy is offline Member Join Date: Dec 2011 Posts: 94 Re: Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini Seems like the entire Dell laptops of this model come up with this issue, I too have the same laptop installed with the same WLan mini card in it. In my case everything work perfectly alright and also the machine connects to the network smoothly. But then after few minutes the system somehow crashes the wireless network. I mean to say that the Inspiron laptop and the other machines that are connected to the network is disconnected and due to this the wireless network that I have no longer exist in the list of the networks that are showed up. Reply With Quote #5 Unread 29-03-2012 robot.txt robot.txt is offline Member Join Date: Jul 2011 Posts: 1,349 Re: Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini Quote: Seems like the entire Dell laptops of this model come up with this issue, I too have the same laptop installed with the same WLan mini card in it. I guess you need to make some correction in your statement, not just this model but also some other models of Dell Laptops are showing up the same behavior. I have a Dell Inspiron 2501 with the same network cards, 1390 WLAN and Broadcom. It does the same thing same as in your case. Crashes my home wireless network after a smooth working for at least half an hour, all my network wireless connections get fail. But somehow everything is recovered after few minutes. Reply With Quote #6 Unread 29-03-2012 Bala Murugan S Bala Murugan S is offline Member Join Date: Jul 2011 Posts: 1,381 Re: Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini Make sure that you are running all the latest drivers especially Dell wireless 1390. Also see to it that the Broadcom wireless driver is updated with the latest version. I have the latest firmware updated router of Dlink 514. Whenever I face any issue the first thing I see to is that the related drivers and hardware are updated with their latest version. Reply With Quote #7 Unread 29-03-2012 dkbose dkbose is offline Member Join Date: Oct 2011 Posts: 599 Re: Unable to connect Dell Inspiron 6400 to internet with Dell wireless 1390 WLAN mini Try out the following thing: Unplug the router and turn off the system wifi Control panel > System > Hardware Tab > Device Manager Now click on the + Next to network Adapater option After that just click on the DELL WIRELESS 1390 WLAN mini card Now you can see a window pop up, over there select the Advanced Tab Into it click on Manage wireless settings Under it, change to disable and click OK Hopefully everything will work well from now. Reply With Quote